why is Quicken stating that Schwab does not allow "*" or special characters for the Quicken vault?
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The original post does not specify what Quicken release is involved (though that should not be material since it is virtually impossible that it is the Quicken software that is responsible for the user's problem).
At the time the discussion was begun, the two most current releases of Quicken R29.16 and R29.20. Neither release (nor R26.17) prevented a user from entering a password with an asterisk for Schwab - I tested in all three.
[I have since tested with R29.22 - no problem there either.]Despite the fact that an asterisk is NOT a punctuation character, a recent post in the above discussion declared unequivocally that Quicken does not allow punctuation in passwords. Nonsense.
First, as noted above, Quicken is applying the password rules supplied by the financial institution.
Secondly, I have tested using both an asterisk and an exclamation point (which IS a punctuation character) in my Schwab password, and both characters are definitely allowed.
[The original poster did not specify which account type was involved, though that is also extremely unlikely to be involved ... unless the account type required using a different financial institution name (such as Fidelity Investments and Fidelity Netbenefits). My tests were done for investment accounts with the financial institution "Charles Schwab & Co., Inc."]Schwab offers Direct Connect downloads for investment and bank accounts - generally speaking, users should be utilizing Direct Connect for downloading whenever possible.
Quicken plays no direct role in determining which characters are allowed in passwords for Direct Connect accounts: the Quicken requirements for Direct Connect passwords are set by the financial institution and transmitted to Quicken. The rules themselves are NOT hard-coded in the Quicken software.
If Quicken is applying the wrong password rules for a Direct Connect account, it is because the financial institution sent the wrong password rules to Quicken (or something interfered with Quicken receiving the correct password rules).
[Quicken does overrule financial institution rules for certain characters when the account uses Express Web Connect to download. But Quicken does not prevent an asterisk in passwords for For Express Web Connect accounts. The characters Quicken does prevent for Express Connect passwords are: &, <, >, \, or /]