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Deactivate, hidden account contacting Quicken BillPay

Has anyone else had a problem like this? I closed a checking account, but wanted to retain the register for future reference. I never want to write checks against the account so I deactivated it in Quicken BillPay and hid the account in Quicken.

That was back in November. Yesterday some sort of problem happened and I had to reestablish my other checking accounts with Quicken BillPay. During the process, I found that Quicken was contacting QBP and asking about the old account even though it was deleted. QBP gave back an error (password error or something) as it should have.

The QBP person said I should contact Intuit Tech support about it. I spent a half hour with them but they didn't understand that Quicken should not even be contacting QBP at all. The status in Quick is that "Bill Pay is AVAILABLE" , that is, it is off but could be turned on. That's right.

Has anyone else wrestled with this tiger? How did you fix it?

Reply to
Stubby
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Way back last year, for no reason at all I had QBP on, of all things, a credit card account. A Quicken guru walked me through a process in Quicken 2006 to get rid of it. The process is essentially very simple. Create a new account without the QBP feature, then using multiple Cut/Paste feature in Quicken 2005/6 move all the old transactions into the new account.

If you still download into the account, the first d/l will load a lot of trasnactions that are already in the register. Accepting them and then sorting the Quicken 2006 register on date entered cluster the duplicates together and allow mass deletion using the same technique.

Reply to
Mike

Thanks, Mike. I'll try your work around.

Mike wrote:

Reply to
Stubby

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