Ghost Transaction

When I update on-line transactions one of my Vanguard investement accounts has the little blue dot next to it, but when I open the account register there are no new transactions. If I look on-line for that account, it shows a transaction in there, but it does not do anything with it. It appears to be a transaction that is already in the register. I'd like to delete that transaction as the account is correct when I manually check it, but I see no way to do so. I have tried all the various repair/validates to no avail. Suggestions?

Reply to
vodil
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The blue dot usually means the account has "Automatically add" downloaded transactions to the account turned on, and there has been one, or more, downloaded transactions added to the account.

Typically in that situation, the newly added transactions will have a blue dot next to them. The dot will usually disappear when the transaction is accessed.

Sometimes Quicken gets confused; there may have been no newly downloaded transactions, or the downloaded transactions may have had their blue dot removed prematurely by Quicken.

I do not believe the blue dot will cause any harm: if your Quicken account is correct as is, I suspect you could leave the blue dot there until the next download.

If you intend to try anything further, you might want to make a backup - but do not overlay your regular backup.

One way to try to get rid of the dot is to toggle the "Automatically add ..." downloaded transactions option. If it is currently ON, turn it OFF, then back ON. If it is currently OFF, turn it ON then back OFF. Sometimes a Validate in between toggles may help. If the toggling helps, but leaves the option not set the wsy you want it, toggle one more time.

To access the account-level Auto Add option, see the Online Services tab of the Edit Account Details dialog for the account.

Reply to
John Pollard

That worked. I was a bit over cautious: turned off auto download; validated; restarted; updated; turned on auto download; quit. Worked like normal after that

Reply to
vodil

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