Investment Data Corrupted--ACCT_36c0

snipped-for-privacy@gmail.com wrote in news:hbi994lmo0f6g7849vag3mmsgvvcmgnij4@

Backups are your friends. I see using a backup from before this occurrence as the swiftest way to get things back into order. Please make a copy of the backup first, so as to preserve it if something happens again.

Yes.

Well to be more accurate, I'm not sure I have ever experienced it myself, but I have definitely seen it reported a few times. It's not investment account related, as best I can tell.

My first thought was the same as Han's: revert to a good backup.

It's not clear to me exactly what you did, though I am doubtful that you can fix the problem by any other approach but reverting to a backup.

But, you could try making sure you are not hiding accounts (In the Account List, check the "Options" to "View hidden accounts".

Another approach would be to select one of the new "transfer" transactions in the investment account, right-click it, and select "go to transfer". See if that provides any new info/options. See if it allows you to create some report when you have it open (assuming you can get it open).

Also see if the Banking > Transaction report (making sure it shows hidden accounts) displays the bad transactions. At some point, Quicken began allowing the user to select transactions in that report and to recategorize them.

I can see the account in the left hand list of accounts. When I click on it, I cannot do anything with it. It's a cash account with the name in the title (ACCT 36c0) that was not there when I started the Quicken session and definitely not close to any name that I've ever chosen.

I tried this to, but clickly on the transfer takes you to an obscure section of the help that talks about placeholder transactions in the investment column.

The transactions are not hidden. There are thousands of them. They used to be straightforward dividends in an investment account and now they are transfers.

I know that I cannot fix this--just would like to avoid having it happen again.

Thanks.

I remember having a similar situation occur when I upgraded from QP2007 to QP2008. As usual, I'd made a extra copy of my 2007 data set prior to upgrading to Q2008. Still, after the data conversion, my new 2008 file had two new accounts named to yours. Normally I validate the file copy and convert that during the upgrade. But, this time I forgot and just upgraded my working data set after verifying I had several good copies and a slew of backups. Anyway, I went back to one of the 2007 data set's copies and validation/super validation showed no errors. So I converted this copy, and the new file was fine, no strange "ACCT..." accounts to be found.

I guess there must have been some subtle problem with my original file that copying cleaned, because I haven't experienced the problem since.

Sorry I don't have any advice except to agree with Han to fall back to a good backup and recommend you make a copy of your last good backup and use that as your new data set. AIUI, the copy process also compacts the Q databases, so that may provide some preventative maintenance going forward.

Regards,

Margaret

Margaret wrote in news:1tWdnRtXbbujgQjVnZ2dnUVZ snipped-for-privacy@comcast.com:

I think that is a very good and important point!

Do they show in both the investment account and the new/unwanted account?

Did you try selecting the transactions (or even a small subset of them) in the report. Then clicking the Edit button (in the report, not the Quicken menu choice), to see if you could "recategorize" them?

I doubt there's much you can do along these lines. I don't recall anyone discovering the "cause", so no way to insure it can't happen again.

"John Pollard" wrote in news:Zvilk.282049 $yE1.250299@attbi_s21:

In Q2006 (I believe) I had repeated corruption after using a file set/ database for a few months. When I started to make a copy every so often, and then using the copy, the problems disappeared, sort of confirming the compaction of the database during copying that Margaret posited.