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Money to Quicken: Biil pay for zWachovia

Installed Quicken. It finds my accounts at zWachovia. I go to the Account List and select Activate Bill Pay for a checking account. It asks for a user name and password. No matter what I try. it fails, simply returning to the user name and password page. I called Wachovia, who told me to use my online bill pay password and they gave it to me. That doesn't work either.

It fails on both of my checking accounts. Any ideas on how to get this to work? Quicken says it a Wachovia problem, and (surprise) Wachovai says it's a Quicken problem.

Reply to
nobody
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snipped-for-privacy@nowhere.com wrote in news:9u7k36hfrq40gsohmlmh4bh70qduni0ei7@

4ax.com:

Do you have the right financial institution? zWachovia is the special name they cooked up for old First Union accounts. Have you tried just "Wachovia Bank"? (I use zWachovia for the accounts that were transferred from FU and Wachovia Bank for those I opened since the merger. And pretty soon they will al be Wells Fargo.

Reply to
Porter Smith

I have been using zWachovia for years with MS Money. Quicken finds my accounts at zWachovia. Quicken will dowload my account transactions from zWachovia. Quicken will transfer money between accounts at zWachovia. But Quicken will not set up online bill pay at zWachovia.

I'm running Money in parallel until I get Quicken sorted out and it still works fine.

Reply to
nobody

I think if you can download your account transactions, zWachovia bill pay is already setup. In Q2010 with zWachovia, you can use Tools, Online Payee list, New. This gets you to "Set up Online Payee". Enter the appropriate information for the new payee. Now in the Online Payee screen, select the new payee and click on "Use". Fill in the information and click on "update/send". The next time you go online to download your transactions, the check you just "wrote" will be uploaded.

Reply to
Arnie Goetchius

Bummer. Don't know what to tell you. I've been using it for many years and never had the problem you describe. Sorry I can't help.

Reply to
Arnie Goetchius

Online Payee List is grayed out so not selectable. In the account info, it tell me Online Bill Pay Not Enabled.

Reply to
nobody

I tried the same thing a while back and it wouldn't work. Fortunately, I had a back-up and was able revert to zWachovia with no problem after I restored the back-up file.

Reply to
Arnie Goetchius

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