Note to Intuit: What are you doing????

All that means is that there is a high barrier to entry that others do not want to scale. Intuit built that high barrier years ago, and is now sitting on its laurels.

The fact you imply is that Inuit has little competition, and that leads to complacency and poor software.

It's not enough that we do our best; sometimes we have to do what's required. -- Sir Winston Churchill, British politician (1874 - 1965)

I think that Quicken 2001 was far better than any version since (and I've had them all). I would still be using 2001 if banks and brokerages hadn't stopped supporting it. That is yet another thing that is really bastardly about Intuit. Each year, they change the file format so that it's not compatible with any other year. Their approach and their attitude both suck.

bjn wrote in news: snipped-for-privacy@4ax.com:

Yes, indeed. Enough people are satisfied driving a Trabant for Intuit to keep on making money. Not enough people desire a Lamborghini.

FWIW, Quicken does most of what I need. For the rest there is massaging after export to a spreadsheet.

I'm curious as to why you say that. In what ways was Quicken 2001 "far better" than later versions?

My experience is completely different from yours. I've been using Quicken since around 1990. I haven't used all versions, but I generally upgrade about every other year. I find that each new version, while not usually a giant improvement over the previous one, has some improvement I like, and is better than any version I've used before. I'm using Quicken 2007 now,and I think it's the best version I've used.

Ken Blake wrote in news: snipped-for-privacy@4ax.com:

Same here. I liked Q2006, hesitatingly tested 2007 as the free test, then bought 2008. Some older version(s) were good too, but I like 2008 in general.

I tend to agree with you. I can only recall 1 or 2 updates that were, IMNSHO, inferior to the previous release. Usually, it's interface changes (and dropping QIFs) that made it so.

In many ways, incremental changes are good. Look at IE7 ts. IE6 and Office 2007 vs. 2003......

I would definitely put 2007 in the top of my list. Upgrade was quick (from 2006) and I've had zero problems....

I just would really like for the stock quotes to work.

Then you are talking to the wrong people. Stock quotes are provided by a price service. There are precious few available, and they are not reticent about charging good money for lousy service. Stock brokers get reasonably good price quotes, but even with them the service is not perfect, even though the cost is significant.

If you want better stock quotes, you have to pay more. All of Intuit's experience is that people aren't willing to pay for better quotes. In my opinion, this is the best you are going to see in a $60 package.

When I talk with Intuit about it, I am talking to precisely the right people.

Intuit says they provide a stock quote service in Quicken, Intuit needs to make it work. Reliably.

No. I believe Intuit gets the quotes from Dow-Jones who ownes the data.

I'm entirely with bjn here. It doesn't matter where they get the data. If they promise their customers that they will provide it, it's their responsibility to provide it reliably.

Hi, Stubby.

Yep! I'm with bjn and Ken: Intuit got my money. Intuit needs to provide the service.

HOW they do it is up to Intuit. Intuit MUST talk to "the right people", whoever they are.

RC

Let's not forget the lack of news corporate news articles that hasn't been working now for a month or more. Was that also an 'advertised' feature?

Who cares where they get the data from (it's Comstock, btw), Intuit is providing the service to make the data available in Quicken (regardless of the source of the data).

Intuit needs to make the quote delivery service reliable.

What governmental agency is involved with false advertising complaints? Would it be the FTC?

I work for a Fortune 10 company in an area that depends on "Price Services". Our requirement is not Stock or Mutual Funds - but the price of commodities (Crude Oil, Gasoline, Liquid Products and such).

There is a limited number of vendors that supply this data. Like you - we require accurate real time data. For the application I support - its need accurate closing data to determine settlement price - sometimes we have transactions that need accurate High or Low values for the day. We have problems in the accuracy of data. We have people that verify prices (yes this should not be needed) and we meet frequently to set performance improvement.

In one area of our pricing, the only time we receive corrections is when we point out of the problem - and we know how the issue occurred in the first place and have told the price service how to avoid this in the future.

This all said - Intuit does not have many choice to go for prices. They have responsibility to provide accurate data they receive (if it is there problem - fix it), but the quality of data resides with the vendor. They have a responsibility to work with the vendor to improve data integrity and gaps.

I have personally found problems with Yahoo data verses shareholder sites in historical data. For me - those problems did not matter as I did not have any transactions occurring on those days for the stock / fund in question.

Overall - Intuit needs to fix the price service so that it will download the data they have. We always have the right to override the data if we believe it is incorrect. As a consumer - we should not be expected to enter this data manual more the a few times per year - if at all as they make historical prices available.

This is just my two cents...

Oilcan