I am having the same problem...either there is no price today....or the
price is reported as for June 30th. Quicken can now see the future!....the
server is all messed up. Ive also had problems on Mondays with some Mutual
funds where the Monday price is reported for both Monday and Sunday and then
no change in price is indicated.
I just updated month-end for my Canadian version of Quicken, and it has
turned into a disaster.
One of the stock quotes for today, Sat., June 30 (actually should be the
same as for yesterday, Fri., June 29) was 10x actual value of $56.62 -
showed as $566.20. Price quotes for previous 4 days were correct ($56.62).
Even though I deleted the incorrect quote and replaced it, the Net Worth
values continue to include the consequences of that incorrect quote, and
validating or super-validating the file do not show any errors. Doing a
FILE COPY does not correct the problem either.
I have had more problems with this version of Quicken since I bought it
earlier this year, than with any previous version over the past 15 yr.
Any suggestions on what to try next.. other than getting rid of Quicken?
On Sat, 30 Jun 2007 09:00:28 -0400, Bruce bowman
I got back a note from Quicken customer disservice saying that the quote
problem will be fixed on Monday.
I'm not saying I believe them, just that I got a note from them.
After posting the previous message, I discovered that ALL Toronto TSX
stock quotes for June 30 were 10x the Friday quotes - took a while to go
through and manually delete and re-enter - Quotes for mutual funds
appeared to be OK.
I too had the problem Friday evening and on Saturday
FYI, i just ran (Sunday afternoon) "Update Prices" and about 1/2
picked up the 6/29 quotes. I could not figure out any rhryme or
reason - some stocks & mutual funds updated, some did not / alphabet
sequence didn't make sense either.
I then tried "Download Historical Prices" and everything is now
I do of course have a lot of spurious 6/30 price quotes.
Why did you waste the time manually correcting them? By just waiting a day
or two or until the problem was resolved and THEN re-downloading them, the
problem would be solved without wasting your time with the manual tweaking.
WHY doesn't anyone HAVE to have new prices EVERY FUCKING DAY??
sharx35 said the following on 7/1/2007 4:59 PM:
new prices EVERY FUCKING DAY??
I think your last sentence should read "WHY does anyone need new prices
In answer to that question I would reply, Why not? Is it too much to
expect correct prices to be available every day?
sharx35 said the following on 7/1/2007 5:00 PM:
I think most of us were aware of that on Friday June 29th. That's why
we were so amazed that Quicken Price downloads were dated the 30th.
Please read the thread and try to understand what's going before you reply.
Bruce bowman said the following on 6/30/2007 8:00 AM:
I don't think we can blame this all on Quicken or Intuit. The software
is working just fine. What seems to be broken is the quote downloads.
I'm amazed that the number 1 financial program would have such poor
customer support. If Microsoft needed an edge to break into the market,
this is certainly an opportunity.
You have such low expectations. I do think it is reasonable to receive
daily price updates. I have one stock investment that goes back to May 1976
and I have all of the quotes in Quicken - yes some had to be imported.
The first thing is Intuit passes on to Quicken customers the prices the
receive. They don't gather these quotes, but they are provided to them by a
I work for a Fortune 10 company that receives numerous of data feeds. There
are only a limited number of vendors - just visit a dozen or so financial
sites and you will get a short list of them. My company, like Intuit, has
numerous data problems daily. It so fun to deal with incorrect credit
exposure, risk exposure and the manual corrections when the overnight files
have problems. While I deal with commodity prices, it really is no
different then stock quotes.
Intuit / Quicken seems proactive in monitoring this and getting a quick
resolution. However - as the saying goes "garbage in = garbage out".
Remember that we get this service included with our $30 to $80 price of the
How much does the service cost Intuit? How many copies of Quicken are
sold? What is the cost of the service per copy of Quicken? Probably some
very small portion of the cost of the program.
It is a financial management program. Pennies matter. We're not playing
Intuit needs to get it right, and fix their attitude when they don't.
It amazes me that Quicken continues to have this same issue over and over
and over. For God's sakes, Yahoo gets the quotes correctly, and on time.
Why the **** can't Intuit get this corrected? This problem influences my
recommendation when I am asked about businesss and home financial programs
for the end user. Let's just say, Quicken is losing in that regard.