Prices disappeared

All the Prices have disappeared for a mutual fund that I have, both current and historical. There has not been a symbol change, and I happened in two account (same fund). There is a small clock symbol on the "Price" field in Portfolio View, and when I hover over that it says "never updated". There is no long any Price History for the Fund. I have owned the fund since 2004 with no issues. In case it means anythink the Fund is American Funds Fundamental Investors Class A, ANCFX.

Tyler,

I just updated my investments, including ANCFX without any problem. All data appears through yesterday's activity.

I suggest that you try updating again, and posting back your results.

Have been updating for a week or two on this. I agree it must be something I have done, but am a long time Q user so know most of the places to look. On "one Step Update" ANCFX" is checked and the "hide " box is not. All the dividend repurchases are still in the folios and show prices for the purchases. I am at a loss where look next.

Thanks for letting me know it is updating Ok for you

Tyler,

I just updated my investments, including ANCFX without any problem. All data appears through yesterday's activity.

I suggest that you try updating again, and posting back your results.

Another interesting item that might help: There are no prices in the Price History for the fund. If I try to manually add one, I fill out the form, but it does not add it to the blank list.

All the Prices have disappeared for a mutual fund that I have, both current and historical. There has not been a symbol change, and I happened in two account (same fund). There is a small clock symbol on the "Price" field in Portfolio View, and when I hover over that it says "never updated". There is no long any Price History for the Fund. I have owned the fund since 2004 with no issues. In case it means anythink the Fund is American Funds Fundamental Investors Class A, ANCFX.

OK Got it. Change symbol, Delete history, change symbol back to original.

All the Prices have disappeared for a mutual fund that I have, both current and historical. There has not been a symbol change, and I happened in two account (same fund). There is a small clock symbol on the "Price" field in Portfolio View, and when I hover over that it says "never updated". There is no long any Price History for the Fund. I have owned the fund since 2004 with no issues. In case it means anythink the Fund is American Funds Fundamental Investors Class A, ANCFX.

Tyler,

I don't understand why that worked except somehow you data file got corrupted. Glad that you got it fixed.

"Richard" wrote

Tyler,

I don't understand why that worked except somehow you data file got corrupted. Glad that you got it fixed.

---------------------------------------------------------------

Yes, the problem is a corrupted price history for the security in question. It's a fairly well known problem, and it has been largely fixed in Q2012 and later versions.

I ran into the same problem myself with the price history of a mutual fund, while using Q2011. Thanks for posting your solution - it saved me some time.

Darn, didn't work for me in Q2011. All three of my PH&N mutual fund quotes suddenly disappeared. I've tried Tyler's fix and the quotes just won't come back. Perhaps a problem at Quicken end?