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Printing is mangled in Quicken 2007

Hi all,

When I print any kind of report from Quicken 2007, I get a report that appears totally garbled. The bottom layer of printing is the report as it should be, but then Quicken decides to throw in a darker top layer with what seems to be type of horizontally compressed font, and it basically covers up the entire report rendering it unreadible. It reminds me of some type of graphic design layout where different words are just blasted onto the canvas in different sizes, fonts, and thickness... it's really bizarre.

Anyone found a fix for this or know why this is happening? I've been reading around and it sounds like Q2007 has major printing bugs (among other types).

Thanks,

Mike

Reply to
mapaul
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What printer are you using? What OS? Have you updated the drivers? Are you recieving any error messages? Have other printouts been garbled since the installation of Quicken? Were you using a previous version of Quicken, and then upgraded? Did you try a reinstall?

I have not seen reports of printing 'bugs'. Usually, tho, where you find the reports you usually find the answers.

Reply to
L

Thanks for the reply.

Printer: HP OfficeJet G55 OS: Windows XP Home SP2 Updated drivers: yes Error messages: no Other printouts garbled: no, Quicken is the only program that cannot print correctly. Upgraded: yes, I was using Quicken 2006, which printed reports just fine. Upon installing 2007, printing went kaput. Reinstall: have not tried yet, but that might be the next step.

Re my bugs comment, I have seen a lot of pe> > Hi all,

222 12867 body Thanks for the reply.

Printer: HP OfficeJet G55 OS: Windows XP Home SP2 Updated drivers: yes Error messages: no Other printouts garbled: no, Quicken is the only program that cannot print correctly. Upgraded: yes, I was using Quicken 2006, which printed reports just fine. Upon installing 2007, printing went kaput. Reinstall: have not tried yet, but that might be the next step.

Re my bugs comment, I have seen a lot of pe> > Hi all,

Reply to
mapaul

I found this by searching Google Groups. "Look for a file called WPR.DAT in a Quicken folder (it might be in a hidden folder, so make sure your search includes hidden folders). If you find it, delete it and restart Quicken and do the Printer setup again. See if that helps. My WPR.DAT file is in the following folder: C:\Documents and Settings\Mike\Application Data\Intuit\Quicken\Config " Now, I have no idea whether these instructions will work. Rather than DELETING the WPR.DAT file, I would first rename it and move it to another location.

Evidentially the hope is that Quicken creates a new WPR.DAT file after you restart, and that the file contains the necessary changes to work with the new program version.

Post back, please, and let us know if it works.

Reply to
L

HOT DAMN, it works! Thank you so much for this fix. I renamed the file to wpr.dat.old and moved it to my desktop (left the folder open). Then I opened Quicken, ran a report, clicked print, and watched Quicken re-create the new wpr.dat to the folder I removed the old one from, and out prints a nice shiny report that I can read.

Outstand> > Thanks for the reply.

Reply to
mapaul

You're welcome. I had an advantage in that I remembered reading it awhile back, but couldn't remember the exact details. Google groups was my friend.

Reply to
Lisa C

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