Q 2008 won't remember data location on new install

Jan 26, 2009 14 Replies

FULL SPECS BELOW



I am installing Q 2008 on a new computer and am having a problem. It seems to install fine. During the last part of the setup one of the screens asks if you want to open an existing Q file (which I do), Start a new one, or restore from a backup. It will do any of those options fine but... next time you start Q it forgets where the data was and goes back to that same setup screen asking how you want to set it up. Data can be located in the default Q directory, on the desktop, or even home on a home network, the results are all the same. It does the same thing wether Q is started from it's own icon or double clicking the data file. After restart Q 2008 does reflect the correct location of the previous data file at the end of the File menu, it just doesn't bring it up. At the times I elected to load an existing file they were cutted & pasted. Does this make any difference? I misplaced my original CD & Q support downloaded the program install file to my desktop and I installed from there. How can I get Q to remember the file it's working with?



Thanks for your help and understanding... Bob (let me know if you need any more specs)



SPECS: Q 2008 rel. 9, Vista Home Basic 6.0.6000 build 6000, 32 bit, x86 PC, Pentium 4 3.2 GHz single core, 150 GB internal HD with an 8.3 GB partition for system restore.



FYI I found the same problem on the Quicken forums website regarding 2009 (no solution posted)

"Every time I open Quicken, I am forced to have to "Select Your Data File". How do I skip this option and just go to my data file? This is beyond annoying. "

Bob

Have you tried to add the data file name to the Q icon used to start Q?

If not, make a copy of the current Q icon and add the file name to the properties something like: "C:\Program Files\QUICKENW\qw.exe" FileName

  1. Use "..." if there is a space in the FileName
  2. FileName is the name of the Q file SET without its extensions.
  3. This works for XP but I am not sure about Vista.

Eric

That might be a good idea. I'm on a chat now with Q support. Be back soon.

Bob

2 hours "chat" with Quicken. No progress yet. I'll try more tomorrow.

Bob

sounds like rights issue... I think Q can't make the changes to it "recently file open" part.

make sure you login as admin and / or have full rights to Q folder.

by the way, when you uninstall did you also remove (or rename) Q. folder? you might want to try that.

but this realy sounds like a right issue to me.

hope that helps

According to Q there is no type of rights issue. Q was uninstalled using a special "deep uninstall" from Q's tech support rather than the normal uninstall. As part of Q's tech support they even had me create a new "virgin" administrative user account to install from.

This is perplexing!

Wouldn't I need the full path to the data file?

Bob

Not on my XP Home SP3 but I do not know about Vista.

Remember this is not a true complete file spec but only the file set name.

Eric

I think if your shortcut used the full path in the "Properties > Start in:" field, you wouldn't need the full path in the "Target" field.

What if the start in place is on another computer on the network? I'm not sure how to tell it a path. Too bad the "Start In" doesn't have a browse button.

Bob

Bob, what you need to do is map a network drive. The directory on the network can be mapped to the Q: drive, and set to reconnect when the system boots. Then, Quicken will know that your data is in "Q:\". Once you do this, then Quicken will remember the path to the data, and you will not have to specify anything special.

"Windows Explorer->tools->Map Network Drive" Then fill in the drive letter, and choose the path to map. Select "reconnect at login", and then point Quicken to Q\:Qdata.QDF.

Hope this helps...

-- Jim

There is an accepted way to do that ... but I don't think Quicken likes it.

Do you have the networked folder mapped to a drive?

[I've forgotten now, but I haven't you consistently failed to post the path to your file? And the actual name of the file? Did you ever say that you were trying to open a file on another computer? Too many posts; to little information.]

Ahhh, what I just suggested, as I had not read your post at the time.

I really don't know about the mapping, I'm not that well versed. Now that I think of that it's probably putting the cart before the horse anyway since I haven't seen able to get Q to run no matter where the data is. I think I'll try it with the "run in" on the local drive first and see what happens.

Bob

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