- posted 14 years ago
I have found with Q06 (upgraded from Q05) that the program seems to be unable to detect my internet connection. I have broadband (cable) connected to a NetGear Router with internal network of 192.168.0.x and a software firewall (Sygate). Every other program works just fine.
What happens is that Q pops up the fact that it can't verify the internet connection. I can cancel or ignore. If I tell it to ignore, the process continues as normal. It started during the installation and happens every time that the program tries to use the internet (registration, update, etc.).
Right now, it's an annoyance, but obviously, I'd like to eliminate it. Maybe it's a port on the router or the firewall?? Has anyone else seen this and/or solved it?
-- Regards, Hank Arnold