Q2006--Cannot sell security

I'm not awware of any "security view" that would ever allow the entry of an investment transaction.

Perhaps you have "hidden" the security and told Quicken *not* to "View hidden securities". "View hidden securities" is an "Option" in the Security List menu. When "View hidden securities" is selected, hidden securities appear with an icon of a hand next to their name in the Security List.

1. I meant the Security Detail View. This is the window that comes up if you click on a security name from the Account Summary view. There is a list of transactions at the top of the Security Detail View and a chart below that. When I go to this view for other securities, there is a blank row at the bottom of the transaction list and I can enter a new transaction.

1. The security is definitely not hidden. I have tried toggling on and off the hidden flag just in case and that still does not work.

Thanks again for any help.

Correction:

1. I realize now that I cannot enter transactions in the Security Detail View--I saw blank lines and thought I can enter a transaction.

1. The problem is that when I try to enter a transaction in the regular dialog box in the summary tab for my brokerage account, the drop down list for the security names does not have the name for this particular security. The security shows up as an active position in the account and as an unhidden security on the security list, but not in the drop down list where I need it. I am afraid that if I add a new security then it will not match up with the position that I already have.

I seem to remember a problem like this from a very old version of Quicken but cannot remember how to solve it.

Are there any file types that keep these lists that I could delete in order to force a rebuild?

Thanks for any help.

One more thing--I found several references to this bug for Quicken

2005, and a workaround that works for me. It is possible to type the exact name of the security even though it does not appear in the drop down box. This will be a real pain if I have to do it often (long security name), but perhaps they will come up with a fix.

Whew. Thought I was going crazy as I tried to find that elusive capability ... finally got frustrated and read this post. :)

So the list contains every other security in your Security List but this one?

I don't have any great ideas about this. Though I think it would not hurt to Validate and possibly super Validate your file. Backup first.

You can try just manually keying the security name in the box in the transaction form; you will have to get it to match the existing name *exactly*.

My memory is not that good. You can try the archives of the Quicken newsgroup.

I do not think you could get the drop down list "rebuilt" by deleting any Quicken files, if that is what you are asking.

You could try a simple, but very long shot. Edit the security in the Security List; in the "Name" field, hold down the space bar from the leftmost character until the field has been cleared to spaces. Then re-key the security name (in this case, it should not matter whether you name it exactly the same as before, just that you don't name it the same as another security in your Quicken file ... which Quicken won't let you do). If that does not help, you could try a similar step: do the same name "change" thing to the security name that occurs just before the security in question in the Security List.

Hi John,

I have gone through these archives and the Quicken User Forums. Several folks have had this problem (you even helped one of them in March 2005). Seems to crop up in the last couple of Quicken versionsl. As far as I can tell, this is a bug that no one has been able to solve on their own. I have both validated and super-validated--nothing helped. How do you go about reporting bugs to Quicken without having to pay for the privilege?

You could be right; my memory's not so good these days. So, what did I say? :)

Goodness, you've never needed to pay Intuit to report a bug, nor to get help with one.

Here is the Intuit Support site where you can report a bug or make a suggestion.

And there is a Product Feedback and Suggestion forum here

I strongly suspect that one report would be enough, but the quickenforums also offer a newsgroup-like environment where you can get more user-to-user assistance with Quicken.

If you have Q2005 or Q2006, there is a lot of info on contacting Intuit found in the Help > Product and Customer Support area.

John,

Thanks again for your help.

I have posted a message in the User Forums and used the link you gave me to report a bug.

We'll see what they can come up with.

I'm afraid to call because of the possible charges and they do not have chat help enabled for any investment questions.

I wonder if this is related to a "bug" that I recently came across. I wanted to trim my price history, so I moved the *.QPH file out of my Quicken data folder, unhid all the hidden securities and then downloaded historical prices. I then noticed that I was missing price histories for three securities (out of about 30+). Upon further investigation, I realized that those securities, though no longer hidden, did not appear in the list of securities for which prices were to be downloaded. My workaround was to add the ticker symbols for those securities to my watch list. Two of the three securities then appeared in the list of securities for download. The third, FGNMA, never appeared, so I haven't been able to get prices for it. When I removed the securities from my watch list, the two again disappeared from the list. I finally gave up on FGNMA. I validated and supervalidated my data file with no effect. I recalculated the investment account with no effect.

Anyway, just another case of missing securities when they are not hidden.

Regards,

Margaret

If the fund your are looking for is the Federated GNMA Trust IS or SS, then perhaps the symbol you should enter is either FGMAX or FGSSX.

Peregrine Maitland snipped-for-privacy@att.net To reply, delete all numeric characters from the return address given.

No, it's Fidelity, I mistyped the ticker symbol in my message, which should read FGNMX. If you read my entire message, you'd see the problem is a bit more involved than a mistyped ticker symbol, too.

Margaret

Just double-checked Quicken. I had not made the typo, so Quicken fails to download a price history for FGNMX. Also, the only way I can make it show up in the list of securities to download is to put it on my watchlist. Still no prices download. I've been able to get prices for everything else, even the other two securities that don't show up unless they're on my watch list.

Margaret

Do you currently currently own any shares of FGMNX? I think Quicken removes securities from the download prices list if you do not own any shares of them and they are not on your Watch List.

I can download prices for FGMNX if I tell Quicken I own some shares, or if I put it on my Watch List.

I guess my message was not clear. I PUT IT ON MY WATCH LIST and selected it to show in the list of security prices to download. I did exactly the same with the other two securities that don't show. I have probably 30+ others for which I no longer own shares and which show in this list. Only three didn't show up (even though unhidden), until I added them to my watch list and selected them to appear in portfolio view. Two, then downloaded prices, with the exception of FGNMX. The whole purpose of the watch list is so that you can "watch" what securities do in the market without actually owning rhem, no? Isn't that why you can add Indexes? I think yes.... Yesterday, in fact, I added two new securities to my watch list, and Q downloaded historical prices for them. And no, I don't own any shares of either. Q simply will not download prices for FGNMX ... for me, anyway.

Regards,

Margaret

OK, I just entered a "buy" transaction for 1 share of FGMNX, for the current price of 10.99. I then tried to download the fund's price history. I still get nada. As we previously discussed, I have validated, supervalidated my file with no errors, and I have recalculated the investment registry. It takes all of two seconds and this same behavior persists. To be honest, I don't particularly care about the price history for this fund, which I probably will never buy again and only owned for a short time. What concerns me is that this seems to be a bug:

• Of 30+ "hiddden" securities which I no longer own, only three don't show up in the download prices screen, whether they are unhidden or marked to "show hidden" securities. (FGNMX is one, I can't remember the other two, because I found a workaround. See below.)

• Of the three funds mentioned above (all Fidelity, BTW), all display in the download prices dialog when added to the watch list (and selected). For all but FGNMX, I was able to download price histories.

I hope this clarifies the situation,

Margaret