HI,
My copy of Q2009 suddenly pops up with a message saying "This does not appear to be the same computer that you copy of Quicken was originally installed on...."
Any body have any idea what might have caused this.
My PC is running Vista SP1 and it definately is the same computer.
My real address is thegerm at netspace dot net dot au
Thanks, thegerm
Hi, John.
I've never heard of such a message from Quicken. What is the rest of the message? Could it be a phishing attempt or other scam?
So far as I know, Intuit has never put a "same computer" restriction on Quicken. But your email address suggests that you are in Australia. Intellectual property rules and practices there might be much different from here in Texas.
RC
Hi RC,
Yes, I am in Australia. Shortly after I made my post, we suffered a power failure. When my PC re-booted everything was OK. I don't know what caused it, but it was OK for few days. I've just checked it now and the same thing has happened!!!. The rest of the message says I should contact Quicken to renew my License.
This is a Vista PC and I've been having a few issue with internet connectivity in general. I've just tried 4 times and on the 4th go, it works OK. This makes me think that Qucken trys to access the internet to verify my license each time it starts, but because of my internet issue, the connection does work and hence the strange message.
Thanks, anyway, for your response
thegerm at netspace dot net dot au
R. C. White wrote:
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