I recently purchased Quicken deluxe 2010. After instllation I found it was a total disaster. I have been using quicken for about 10 years and usually purchase the latest issue when its available. After using
2010 for about 1 hour I removed it and reinstalled 2009. I am certain that this issue was released without any QA testing. Don't waste your time and money buying this one.
Didn't find your answer? Ask the community — no account required.
A
Andrew
FWIW, I've been using Q since 1989 and I also installed QD 2010 recently without any problems. I can't remember EVER having to back out a new version, and I've been an early adopter for each in the last 20 or 21 years. But, none of these statistics (nor your 10 year run either) have any bearing whatsoever about Q 2010 quality on the initial installation.
In my case, however (as someone else pointed out), I have really yet to find ONE SINGLE enhancement that was worth buying it for. NOT ONE! Maybe I need to go turn something on or investigate "what's new" more fully, but I have yet to see any visible difference in functionality. (In fact, with the backup naming problems we've discussed, it's a retrograde in functionality). I'd love someone to tell me what's new about Q 2010 that I'd like that I've been missing!
Well, I do get one additional year of download 'credit'.
So while I agree with your ultimate conclusion about not buying it, we disagree on the premise why. YMMV.
C
charliech
Leslie,
I, too, am a long time Quicken user and recently upgraded to Q2010. I don't see a lot of problems, and the ones I have experienced were due to changes in the new version that required just a bit of understanding and experience in using to become fully comfortable with it. I have not experience anything that I was not able to solve/adjust to with a little bit of work (and help from some folks in this forum).
I guess, when I update to a new version of a program, I really don't expect everything to be the same as in the previous version - if that was the case - why upgrade!
Maybe if you noted some of your problems, you might get some assistance here that might make Q2010 a bit more workable for you!
Charlie
C
CSM1
snipped-for-privacy@email.com wrote in news: snipped-for-privacy@4ax.com:
The one feature I would upgrade from Q09 Premier would be if the Investment group transactions in Reminders was fixed.
Right now there is no automatically enter for group transactions in the "reminders"
Reminders is a bad name anyway.
M
Margaret
It might help if you explained "total disaster." Sure it means you don't like QD2010, but it doesn't tell us exactly what you thing is so wrong with the application. Your post is no more than a rant. Perhaps you meant it that way?
Margaret
B
Bobster
What exactly was the problem? I upgraded from Q7 Premier to Q10 Premier and didn't have any problems.
D
Don in San Antonio
Your post caught my attention because I travelled the same update path. Here are some of my thoughts.
- First the Quicken Program Open sound is gone.
- Second the Quicken.com error report in One Step Update is still there. Darn!
- The new menu bars at the top of the screen take up more precious vertical screen space.
- Download transaction tab is pushed off the bottom of register views.
- Popup register views can be resized in width but not height.
- In the Accounts bar clicking on the Investment tab used to bring up Investments. Not so any more.
- Combining all quicken files into a single master file might be a good idea, I'm not sure.
Quicken Support
- Quicken Live Community seems to lack any real experts. Questions often go unanswered.
- Quicken Support via Phone is temporarily unavailable as of Nov 8,
2009
- Quicken Chat announces that you are #5 on the list with 27 minutes to wait. Then counts down to 1 second and freezes. This happened to me twice last night. Reminds me of the saying Fool me once shame on you, fool me twice, shame on me. I finally gave up and sent an email.
Overall, I'm not impressed with the changes in Quicken from 2007 to
2010. I actually liked 2007 better. I've been using Quicken since Version 5 for Windows 95 and 3.1. Over that time period the biggest improvement I cna think of is Direct Connect and Web Connect. So if you ask me do I like Quicken Premier 2010, the answer is - not really.
J
John Pollard
While intentional, it is scheduled to be returned in an upcoming release. Pretty minor stuff.
Do you mean the "tabs". They're removable.
Not in my Q2010 R2.
I can resize my Q2010 popup registers in height and width.
But the "Investing" tab (see above) will bring up Investments.
This one I don't like. It was done because some users had trouble keeping track of the files in their Q filesets (though it really isn't that hard). But losing the ability to cure security price history corruption problems (as well as the possibility of working around certain downloading problems) is too great a price to pay, in my opinion.
And you missed the backup problems introduced in Q2010.
Tons of questions get answered ... but not if the answers aren't known. No one in this newsgroup (and in several cases, I believe, no one at Intuit) knows the answers to those questions either.
Also questions that have been answered a hundred times, sometimes don't get answered the 101st time.
The flip side of the complaint is that too few posters spend enough (or even any) time looking for what has already been posted on the subject.
But the support issues aren't Q2010 issues. I suspect that there is much more demand being placed on the support people because of the flood of Money converts ... which isn't really a Q2010 problem. I believe that flood is also involved in the Live Community difficulties, if such they be.
D
Don in San Antonio
Hi John,
Granted, the no sound on startup is a small matter, but the quicken.com error in OSU should have been fixed.
On the subject of combining all quicken files into one master file, it would have been nice if they had made the master file a zip file so that we could remove or replace defective price updates. I haven't tried it yet, but sometimes renaming a file to .zip allows it to be unpacked.
I use a low resolution screen setting of 1024 by 720 and I think that's what causes the Quicken pop-up windows to be too small in the vertical dimension and to obscure the downloaded transactions information bar.
I know the tabs can be turned off, but wouldn't be nice if they allowed you to move them to a side bar. With 16x9 format displays, vertical space seems to be at a premium. I have 10.5 inches of vertical screen space and 3 inches is devoted to menus and tabs. I have 19 inches of horizontal space and would gladly give up 3 inches for menus and tabs.
I suppose I should pass my opinions on to Intuit and hope that they agree.
J
John Pollard
By all means.
formatting link
D
Don in San Antonio
Done.
D
dieHardî
that's a joke. Intuit doesn't even reply to their own Communities board.
J
John Pollard
Actually they do reply ... more often than the specs for the community call for. It's intended to be a user-to-user community ... not a means for having discussions with Intuit ... which too often result in user nastiness - does the name Bruce Lee ring any bells?
Your comment seems like a non-sequiter. Whether Intuit "replies" has nothing to do with whether it's a good idea for users to make suggestions to Intuit. I don't understand what beneficial result you expect from an Intuit reply to a user's suggestions. But if you want to read about Intuit thanking users for their suggestions (and make some suggestions of your own), join the Inner Circle.
formatting link
Join the Discussion
Have something to add? Share your thoughts — no account required.
Didn't find your answer?
Ask the community — no account required
Report Content
You are reporting this content to the moderators. They will look at it
ASAP.