Quote Download Fixed - ??

Came across the information below at the following website and thought I'd share it with the forum. The date of the post was this morning

6/23. Please note the author and also a mailbox for questions.

Is this the real 'McCoy'? We'll see.

Cheers

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"We wanted to apologize for, and make you aware of, a recent issue some Quicken users have encountered that prevents the download of up- to-date stock information. We resolved the issue so customers now see the up-to-date closing price information when they download quotes, minus Hi/Low and volume information for Friday and with the exception of mutual fund prices, those will be updated close of market Tuesday, January 22, 2008.

The Quicken Portfolio will still display 'est' next to the price since the price is from last Friday, January 18, 2008. If you right mouse on the security in the Quicken portfolio and select 'Price History' you should see the closing price from Friday.

For those customers who downloaded stock quotes today, the Friday closing price will have downloaded but with the wrong date assigned to it of Thursday, January 17, 2008. To resolve this issue, remove the Thursday price for that security from the portfolio. Right mouse on the security, select Price History, and delete the price for Thursday, January, 17, 2008. When you download again, Quicken will retrieve the correct price for Thursday and Friday.

Again, we sincerely apologize for any inconvenience this may have caused and for not responding sooner. We understand that this is an important feature for you and are committed to continually improving our products. We have set up an email box at snipped-for-privacy@intuit.com that goes to our product team who can answer questions or assist you.

Quicken Product Team

Jim Del Favero Quicken Product Manager"

Reply to
docdec1
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Etc.

I downloaded OK for the 22nd, but not the 18th and 2st.

Reply to
Dan Wenz

That should be the 21st.

Reply to
Dan Wenz

I don't think you're going to get any prices for the 21st: it was a holiday.

Reply to
John Pollard

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