Refused Check

For starters, STOP using checks unless there is absolutely NO alternative, such as preauthorized debits. Checks are bloody

Sharxster has written on 2/22/2014 7:50 PM:

You're just not paying attention, Sharky, old buddy!!

I did NOT say "I sent a check from Quicken".

My bank decides whether it wants to send a printed check, not I.

Same idea...no matter WHO sends it---archaic method to pay bills.

Void the check. Quicken has an option for the that. The transaction is kept in the register (marked "voided"), but the amount is nullified.

Sharxster has written on 2/22/2014 8:56 PM:

As if I had any control over what my bank does!

I had the same problem a month or so ago. It was easy to do the Quicken portion of the fix up (delete/void the transaction). It was more difficult to get the money back from the bank. After a bit of a runaround, I was told to endorse it "Not used for intended purpose" and deposit it. Of course, the people at the branch didn't know how to handle it and did their own telephone research making the transaction take a longer than expected. The deposit showed up in the account the next day.

Hope this helps

Mike

I wasn't clear. The payee did not deposit the check. They realized that I had already paid that bill, and mailed the check back to me.

I take it that all I have to do now is to delete that transaction?

There are two approaches. The correct one depends on how your bank treats the payment.

If they merely cut a check and wait until the check is presented before withdrawing funds from your account, then all you need to do is shred the check and either delete the transaction in Quicken, or mark it as void as was suggested earlier in this thread.

If your bank pulls the money from your account when they cut the check, then you have to go through the process they specify for cancelling a payment, which may resemble what is listed above. I'd also start looking for a bank that doesn't pull money from my account until they actually receive the check from the payee.

In the 60 years I have had bank accounts, NO bank has EVER sent ANYONE a check, on my behalf. You have obviously chosen to have that particular "service".

I would "Void" it (Ctrl+V)

A "rule" of bookkeeping I learned a long time ago. Never 'delete' an entry in a register you already made. As others said, VOID it.

"Void transaction" is grayed out.

Did you click on the transaction first? If not, the "Void Transaction" option will be grayed out.

I'm right-clicking on the transaction to bring up a menu that includes "Void transaction".

Is there another way?

You could click on "Edit" and then Transactions and use Void Transaction but that will also most likely be grayed out. Just to make sure the process works, try it with another transaction. Just don't save it. If it does work with other transactions, then it is possible you can not do it with the returned check. In that case, I would just edit the Payee and add the word VOID and change the amount to 0. That is what Ctrl V does when it is working.

Most of this bandwidth would not have been wasted if the OP had simply used a bank that used ELECTRONIC transmissions, rather than archaic, 19th century paper checks.

Arnie Goetchius has written on 2/24/2014 7:26 PM:

Aha! Thanks.

Sharxster has written on 2/24/2014 8:34 PM:

My bank does use electronic transfers when it can.

I have no idea why some go electronic and others by paper.

Juan, you could ask them. Please let us know HOW they explain it.