I tried Intuit support. The online chat was a waste of time. I called the 1-800 number. The first person tried hard to understand the problem but was clueless and at the end recommended to call again and get another person. The second person was Jack and he "... uses Quicken daily and there is nothing wrong with the program ...". He said that even before I had time to explain my problem. Obviously there was no point talking to him - so after venting my anger for a while I called again. The third person - "Peter" (can they at least pick fake Indian names?) was interesting - he actually claims that this is in fact a feature of Quicken. The Intuint support definitelly provides a good entertainment value and I fully recommend it - especially after several beers and as long as you don't actually expect any help.
Now this is from Quicken web site -
The Quicken Tax Planner only supports two years of tax calculations, the year that the Quicken version is released and the year that follows, because the U.S. tax code changes constantly. For example, Quicken 2003 was released in 2002, so the Tax Planner in that version supports calculations for tax years 2003 and 2002.
They are not saying that the feature stops working in 2004. But this is exactly what seems to be happening. It seems that there are 2 things one can do -
1) Upgrade to Quicken 2006 (no I am not an Intuit employee). One would hope that Quicken 2006 can calculate 2005 taxes correctly.
2) DO THIS ON YOUR OWN RISK!!! Set the date on your computer to December 31st 2005. Restart Quicken - it seems to get fooled and calculate the taxes with 2005 values. Again - do this at your own risk
- I am not sure if this can mess things up. I wouldn't do any downloads or any transactions. Just do the Tax planner then quit, set the date back and restart again for normal use.
Just in case there is an angel in Intuit reading this - here are the steps to reproduce the problem -
Quicken Deluxe 2005 (computer date in year 2006) Create a new Quicken file (skip the guided setup) Create a new checking account (no online - just a simple empty checking account) Create 2 transactions Date/15/2005 Category=Salary DepositP0 Date/02/2006 Category=Salary DepositP0 Open the Tax Planner The year at the top left shows 2005 Click on the Wages The wages show wrong 91,250 - based on YTD average for the year
2006 It should be 500! There is no option to choose 2005 values
--pv