trouble with 2012 ttax file

Intuit forum isn't much help with this. I went to open my 2012 return, in .tax2012 format, with TTax 2012 (installed from CD) and it won't open. I n ever did any of this online--understand there are problems with downloading the 2012 data files, but they never had mine.

I need to make some year end decisions before leaving on a long trip. Intu it has dead Chat and Call links (24/7 ha!). ANy advice will be welcome.

Reply to
windwatcher
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I need to make some year end decisions before leaving on a long trip. Intuit has dead Chat and Call links (24/7 ha!). ANy advice will be welcome.

-------- well, what happens when you try to open it ?

do you have any other ".tax2012" format files - another family member's filing, a backup, or manual copied file ?

Reply to
ps56k

n .tax2012 format, with TTax 2012 (installed from CD) and it won't open. I never did any of this online--understand there are problems with downloadi ng the 2012 data files, but they never had mine.

tuit has dead Chat and Call links (24/7 ha!). ANy advice will be welcome.

I figured this out myself: I had just reinstalled TTax since Windows had b een reinstalled, but I hadn't updated Ttax When I did that, I could open t he file. HOpe this will be useful to someone else.

Reply to
windwatcher

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