EFTPS does not gracefully handle multiple funding accounts

Here are some major shortcomings of the EFTPS system.

  1. EFTPS does not show your funding accounts on the web. You have to remember which bank account you enrolled in the system.

  1. EFTPS does nothing to support multiple funding accounts in a meaningful way. If you enroll a 2nd time with a different funding account, you will get a new PIN mailed for that account, BUT the 1st account/PIN still still remains active. This is not necessarily bad, but again the web site does not show which account you are using (it is selected by the PIN you use!). Hence the taxpayer can easily shoot himself in the foot and pick funding from a different account than intended, potentially causing the transaction to fail (insufficient funds) or to cause other balance problems.

I have to say, the system is too primitive. The sensible thing to do is to have an SSN/PIN-based system where one can then as a 2nd step set up and use multiple funding accounts under one account umbrella.

The system of having multiple separate accounts/PINS is illogical and error prone.

I called the service number 800-316-6541 to inquire about why my payment was pulled from a different account than I intended, and the explanation was that the PIN selects the account. I urged the service person to feed back that this is not a good system, but I did not get a good feeling that anyone really cared.

Reply to
reikred
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Yes, it is strange. When you're about to make the payment, doesn't it show the last 4 digits of the account number?

It would be nice if EFTPS could be used to schedule state payments.

Reply to
removeps-groups

"reikred" wrote

Many years ago the IRS embarked on an ambitious project to up-date and up-grade their computers and systems to "bring them current". It was to be a ten year project, at the end of which, the IRS would have 10 year old technology and systems. So far, I think they're about 15 years behind the technology curve, although I'm still not convinced they've eliminated the punch cards.

Reply to
paulthomascpa

Coming to think of it, is it possible to do bill pay through your online bank to EFTPS?

Reply to
removeps-groups

The last time I heard the space shuttle was still running on 286 technology. I guess it takes the government a long time to catch up.

Reply to
Stuart A. Bronstein

No, it wouldn't be. Colorado has a much better system: you log in with an account number and PIN, then you can create more than one bank account to use; pick the one to use each time. And Oklahoma is even easier; you can create a user name of your own choosing.

Reply to
Tom Healy CPA

There was a movie a few years ago where NASA sent these old geezers up because only they knew how the ancient technology worked.

Reply to
Tom Healy CPA

"Tom Healy CPA" wrote

And that movie was futuristic at that.

Reply to
paulthomascpa

EFTPS gives zero hints about whch account is being used, whether account digits or institution.

Reply to
RelativeAlerts

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