then I guess we had different problems?
The Barclays staff I called knew how long a BACS Transfer took though which is more than Cahoot did. (I wasn't call centre staff BTW)
Why were you calling two banks with the same problem?
How is the system you describe better than my one?
Without a hint of irony, "Jason Power" astounded uk.finance on 12 Oct 2004 by announcing:
Probably because I experienced the same problem on my 2 accounts with 2 different banks?
It was a DD for the wrong amount, BTW. Cahoot immediately refunded it. The girl at Barclays tried for 5 minutes to tell me they couldn't do anything about it before I finally persuaded her that her supervisor would like to talk to me.
Because i don't type it in first! Hint-it's already out there.
"mike" wrote
So - do you carry it around on a floppy disk or a USB memory 'stick' ? - Or perhaps have it available across the internet 24/7 ? ...
Correct!
Got your own 128bit certificate...???
What i use has.
Thanks for all your answers gentlemen,
Unfortunately, I cannot subscribe to it as well: I have just arrived into UK and to open and account with them, I need to be resident in UK for 3 years already. :-(
I need to opt for another one. The second best option would be
Thanks again. Regards, Irena
Sounds like you definately got the YTS apprentice at Barclays EVERYONE knows that the direct debit guarentee is backed up!
back to my point about Cahoots website being so good, if my account goes t*ts up chances are it's down to the processor, (ME)
I think that says more about your skill as a former employee than Cahoot, though they are an excellent bank!
MC
Well I have just closed my Cahoot account. I have something of a bee in my bonnet about the sort of information that gets entered into our credit references. I now monitor my record very closely.
Cahoot record your current account overdraft limit and your current balance. This was sufficient to send me back to Lloyds TSB who don't record such information.
Some of you may think I am being oversensitive, but as I have said before many companies are not prompt to record information which is positive but quickly lodge anything negative. A legitimate dispute with a company can result in a bad payment record.
Only last year O2 had me down as defaulting (by £2!) on my mobile account - this was completely incorrect as when I closed my account with them I paid my final bill promptly and not once did they contact me to tell me there was anything further outstanding. A default like this was sufficient to cause the rejection of a couple of credit applications. One of the companies concerned very kindly alerted me to the problem and I was able to dispute it with Experian. Within a couple of weeks O2 agreed no money was owing and withdrew the statement of default.
It's a pretty poor show.
I think you will find that most financial services cos submit monthly limit and 'white' data, as well as 'black' data to the CRAs.
Barclays, RBOS, Abbey (ie Cahoot), and HSBC all do this already - I would be very suprised if Lloyds don't! It is only by this means that companies can consider the total aggregate exposure a customer holds prior to making a credit decision.
MC
Lloyds TSB don't. I have two credit cards and a current account with them. There is no mention of any of these at all in my Experian credit report. I have a car through Lloyds TSB CarSelect and this *is* recorded. The finance company behind CarSelect is Black Horse.
I suppose there could be something in my Equifax record - not looked at that recently.
"Marcus Collie" wrote
Be surprised then, be very surprised!
I have had a Lloyds a/c for nearly 20 years, and they have (to my knowledge - certainly over the last 10 years or so) *not* provided any details to any of Experian, Equifax nor CallCredit.
I have been with FirstDirect (part of HSBC) for well over 10 years, and similarly those accounts do not appear at the credit reference agencies.
Interestingly, I have 2 cards with RBoS. The one card (never had a problem with it) does *not* appear on either Experian or Equifax. The other card had one single monthly payment missed (statement was mislaid when moving house!), and ever since then has had details shown at Experian.
Without a hint of irony, "Marcus Collie" astounded uk.finance on 21 Oct
2004 by announcing:
It would, however, make much more sense if they also recorded your savings.
My record will show an almost permanent 250 overdrawn balance on my Cahoot account because - surprise, surprise - they offer a 250 interest-free overdraft. It won't, however, show the balance of my savings which would cover that as well as the 0% credit card balances which will also be recorded.
Amusingly, they've just changed it! You now just enter two characters from your password via a drop down box.
The power of usenet!! They must be reading this group.Much better now.
"mike" wrote
Yeh, but it's difficult sometimes to work out what the (say) 13th & 15th letters are!
There's always a trade-off between convenience and security.
On that topic, I find the message at the Cahoot website quite amusing. It starts:
BeanSmart website is not affiliated with any of the manufacturers or service providers discussed here. All logos and trade names are the property of their respective owners.