Debit Card Declined?

- M
- Mike
  
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posted
15 years ago

Mon, Sep 1, 2008 8:48 PM

Just as a matter of interest, does anyone know if some banks are more prone to stopping customers' unusual transactions than others? I keep hearing about people falling foul of over-sensitive transaction pattern-matching, yet I've never experienced any rejections or referrals, despite buying the occasional car with a debit card and using ATMs in countries off the beaten trail.

I'm just curious about whether my bank (Nationwide) has a somewhat laxer approach than others or whether they recognise a quality customer who shouldn't be inconvenienced :-)

Mike.

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- tim.....
  
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posted
15 years ago

Mon, Sep 1, 2008 9:27 PM

same here (without the cars)

tim

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- David Woolley
  
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posted
15 years ago

Mon, Sep 1, 2008 9:41 PM

I meant 100.000000000000000000000000000000000000000000000000000%

Hardly 100% either. A 100% solution has to consider the possibility of being struck by a large meteorite during the transaction, or very improbable, but theoretically possible statistical or quantum mechanical effects.

You'll often see this difference in the way that financial service companies and engineering ones specify computer system performance. The engineering company will specify that the performance be met 99% of the time, but the financial service company will insist that it be met 100% of the time. That difference can make a huge difference to cost, or even to feasability.