Back in February I applied for a free trial of Experian's CreditExpert. I had to send them documents for the purpose of identification (the usual bank statements etc.).
A couple of weeks later I emailed them because I still had not received my login details. No reply. Another email was sent asking what was happening with my documents. A while later I received a reply confirming receipt of my documentation, approval of my application and explaining that they were experiencing a technical problem with their systems. That was at the beginning of March. I never received my login details nor my documents back. Since then I have sent them a couple of further emails asking for my docs - NO REPLY.
So, that kind of organization is the one people rely on with their credit scoring?
ES