My FIL is pretty compos mentis and has had the help of an incandescent bank manager but even then it has taken him 3 weeks to get his pension restored after being inexplicably "cancelled" by the computer when his post office closed.
There must be others in the same boat whose money has not turned up and who if they have the temerity to complain are treated as fraudsters. Can I ask all of you, if you know a pensioner to drop this into the conversation and see if *their* income has dried up all of a sudden?
Hopefully we can get it restored before Xmas.