Refund from Amazon

You have certainly paid two sets of exchange commissions to your card issuer and you may also have lost money through an exchange rate change. But as you agreed to strike the deal in dollars and then later chose to rescind it under the terms of Amazon's guarantee, I do not see that Amazon could be expected to do anything more than they did.

Tony

YOu bought and sold in dollars, so took the risk. And it could have gone the other way as well, had it done so would you be looking to re-imburse someone? Just be happy you got most of your money back.

Yes it did occur to me that it could have gone the other way. I think the thing I've learnt is to be very careful which seller to buy from, although you can still slip up. The particular seller is now no longer available through Amazon. I've actually been quite impressed with Amazon themselves - they've stumped up the refund.

Peter.

Check your Egg card T&C's - if it's like nearly all other credit cards it'll add

If you make a lot of foreign currency purchases it's well worth getting a credit card that doesn't rip you off with exchange rate loading, such as Nationwide.

You did not recind the contract, as the goods ordered never arrived.

Amazon should refund the amount in the same number of dollars as they charged.

As this will then reverse the charge made to you card by egg, egg should then cancel their charges.

Take the matter up with Egg

Maybe you need to review the meaning of rescind.

They already did that.

Why should Egg do that? They are providing a service to the cardholder under their terms and conditions and they have no duty to do it for free (in cases which fall outside section 75 of the Consumer Credit Act 1974) when a third party lets the cardholder down.

Luckily the original poster seems to have a better grasp of his situation.

Tony

Just a thought on that - as I paid by credit card, do I not have some additional rights with that?

Peter.

For section 75 of the Consumer Credit Act 1974, whereby the card issuer would have equal liability with the supplier, the cash price of the goods or services must be more than £100 and not more than £30,000.

Tony

"Anthony R. Gold" wrote

Is it a threshold limit on the actual cash price being not more than 30K (eg buy a car for 30,001?), or is there simply a limit on the CC company's liability being no more than 30K ??

The former:

In message , John writes

Whats EGG got to do with it? (It isnt a 'reversal' its a refund.)