Access to RMS Database - NetBt requried?

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- hitman
  
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posted
18 years ago

Thu, Mar 16, 2006 6:47 AM

Having issues connecting to RMS DB from backoffice computer...and not so co-incidentally I started getting some error messages on the Server regarding NetBT (Net Bios over TCP/IP) having issues (not starting due to driver init error, couldn't create driver...of course MS diagnosis is "a transient condition that can be safely ignored"...yeah right).

Anyhow, I presume that RMS needs NetBt in order to facilitate SQL/DB access and transport ? (in addition to network file transfer and printing too from what it looks like...basically the server is isolated from the world save for Internet access).

Just wanted to double check.

BTW: Anyone know a quick way to reinstall (I think it's NetBt.sys) the NetBT driver w/out doing major surgery??

Many thanx!

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- Glenn Adams [MVP - Retail Mgmt]
  
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posted
18 years ago

Thu, Mar 16, 2006 2:58 PM

RMS doesn't need it to connect to the database, but you probably do need it to FIND the server by name. Make sure the server has a static IP Address (ie. 192.168.1.10) and use this numeric address as the server name in SO Administrator File/Configuration.

The numeric IP address should also work to connect to printers and file shares by the way...

Glenn Adams Tiber Creek C> Having issues connecting to RMS DB from backoffice computer...and not so

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- hitman
  
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posted
18 years ago

Thu, Mar 16, 2006 11:35 PM

Glenn --

Thanks, this looks like it did the trick (however I was able to go into the registry and see that the "/Device/" value was missing from one of the NetBT keys...seems to have correlated with when I uninstalled and reinstalled Norton AV 2006...very strange.

Now the only remaining issue I have is the one I just posted: Getting a "Bad file name or number" error when trying to connect to Server/DB (running Store Ops Manager) using backoffice client. However another client machine can connect no problem w/out any errors.

The machine with the error has normal access to the Server and can connect normally to the DB in Store Ops Admin...any ideas what config files or other syntax to check that's generating the error?