Hi there,
Our PC that runs the Headquarters Server/manager/administrator and cleints had crushed and we had to rebuild the PC. Since then we had reinstlled RMS HQ and its componenets. However we are unable to connect to the two stores that we have . Everything seems to be in order but if we launch Headquarters Client on this PC all the tabs (Database, HQ Servers, HQ Client, Options and Connections) are non functional. When we try to close Headquarters Client Configuration window we get the following message " Activation is not compete. The program will close". As far as I know the activation suppose to take place during the installation but it has not asked me for the key or any activation. Even removing and reinstalling HQ Client does not ask for activation.
At present we can not push/pull any information from the stores.
Please help
Thanks Kind regards