Adding to settlement batch

I inadvertently made the mistake of switching off Mastercard processing, and although the sales were made, the MC charges were never added to the settlement batch. My customers have been gracious enough to provide their numbers again so that I can run the cards, but now what do I do with them? I can't cancel the old sale, because it will try to credit (add to batch) the customer's account; I can't ring up a new sale, because then I'm double-booking.

I tried to settle the transactions via phone, but evidently I can't because I cannot be set up for multiple settlement types (ergo no paper transactions either).

Consequently, I need to be able to manually add these to the batch. Any ideas?

Thanks for the help. Jennifer

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Jennifer
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