Batch Access in case of register malfunction

Jun 29, 2005 1 Replies

I was wondering how you would access/close a batch if, for example, the register became disabled for whatever reason...



I know you can 'enter closing amts' from the Manager under Journal, Update Batch Info, but is this the same as actually 'closing' the batch? thanks,



Robert Gross



Robert,

If you have a computer acting as a server with the db on the server, then you can open the POS on the server and close the batch that way. If you have more than 1 lane you will need to assign the server in Store Admin with the correct Register Number. In order to close the batch in the Manager you need to perform a Blind Closeout in the Register first.

Rob

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