URGENT ** x & z report display zero

May 27, 2009 2 Replies

I attached printers and cash drawers eposon tm-88iv printeres and generic cashdreawers



Now my X and Z reports dsiplay zero totals



I have read everything I can find to no avail, can anyone suggest a solution



everythign worked fine before i attached the printers and cash drawers


Hi Ian

I think this is not an issue related to printer attachment only. you have to see other reports, to check whether is there any transaction has done in last period, for which you are going to print X or Z report

Hope it would help

Hi Ian

It sounds like you have had a blind close at some point. If you go into your SO Manager, then go to: Journal Update batch info You will see if there is anything familar here?

Otherwise if you run your daily sales report for the particular day you should be able to identify the sales.

J

Join the Discussion

Have something to add? Share your thoughts — no account required.

Didn't find your answer?

Ask the community — no account required