How to close a batch (run Z report) if register is disabled

Robert,

Where is the Database? i.e. Is database locally on register? Is this a single lane store?

If there is a power outage, the only way to close out the batch is to wait until the power comes back on.

As I said before if your db is on another machine, you can go into Store Operations Administrator --> Configuration --> Database Tab on that machine and change the Register # to the number of the Register that is down and log into Store Ops POS and run your batch.

Rob

Rob:

thanks for your (multiple) replies. Sorry I apparently posted a second time without checking first...

To update on your solution, it does seem to work fine; however, when the substitute register attempted to Z-report the disabled machine's batch, we got an 'XML Render' error box, with the statement, 'compiler error- token C not found'.

Also, the 'update batch info' list showed the batch, but with no transactions or dollar amts listed.

However, the Z-reports DID print, with correct info on them!

Where is the Database? i.e. Is database locally on register? Is this a single lane store?

If there is a power outage, the only way to close out the batch is to wait until the power comes back on.

As I said before if your db is on another machine, you can go into Store Operations Administrator --> Configuration --> Database Tab on that machine and change the Register # to the number of the Register that is down and log into Store Ops POS and run your batch.

Rob

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