Customer charge Accounts don't work.

Jan 19, 2006 1 Replies

We just upgraded from Quicksell 2000 and everything transfered great. The charge accounts transfered but we can not add new charges to them. The error we get is "the charge has no slip receipt". Can't figure out how to set that up to create charges. Can anybody lend a hand.


Beaver,

Are you trying to use a QS2K receipt template? If so, try an RMS one.

I'm assuming you have created an Account type for your charge customers and a Payment type for charge accounts. As a test, create a new customer, Account tab, change the Account type to your charge account, give them a

10.00 credit limit, then click the Adjust button and create a credit for 5.00. Now try a debit for 5.00. If that works, there's something with the receipt template, I'm pretty sure.

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