Hi. Whenever I lose my wireless connection it says i have lost connection to the database and actually closes down the POS. Here is the kicker. My database is local and I have confirmed this. What could be causing this ? I am using RMS 2.0. It was my understanding I was only to receive this message if my database is stored in a remote location. With that said even if this message was legit, why is closing down the point of sale? Shouldn't it just make me aware that i am working in 'offline mode' and continue placing transactions.
Database offline error when database is local
Dec 22, 2008
9 Replies
Hi Sam
When you configure the connection in Store Operations Administrator, make sure the server is "(local)" and not "127.0.1.1"
That way it won't route the data through IP/TCP
~Nate
As for the 2nd part of your question, once the server database goes offline, you have to close down POS and restart to run in offline mode. A separate batch is created for offline mode.
Marc
Ok. I have confirmed that it does say local already. I know how offline mode works but with the situation im in ( database is on local disk ) there should be no concern for offline mode, correct ?
Is the server running?
Marc
Ok. I have confirmed that it does say local already. I know how offline mode works but with the situation im in ( database is on local disk ) there should be no concern for offline mode, correct ?
Scratch that last question, it would have to be to run in offline mode too. Maybe it is your server and offline server addresses. There is no reason for an offline database/server to be defined if the database is local. Maybe that is causing the confusion? Take out the offline definition and see if that helps.
Marc
Ok. I have confirmed that it does say local already. I know how offline mode works but with the situation im in ( database is on local disk ) there should be no concern for offline mode, correct ?
What do you meen by , "Take out the offline definition and see if " do you meen to clear out any settings under Store Operations Administrator > File>Configuration>Offline TAB> Clear all of the fields under that tab ? because the only field that is defined is the connection timeout
That's what I meant. I guess that is not the issue.
Marc
What do you meen by , "Take out the offline definition and see if " do you meen to clear out any settings under Store Operations Administrator > File>Configuration>Offline TAB> Clear all of the fields under that tab ? because the only field that is defined is the connection timeout
Thank you. I understand how offline database works. Just didn't know why it was going offline.
Thank you. I understand how offline database works. Just didn't know why it was going offline.
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