Hi, I've a RMS system with the Citibank software to process all my transactions. The credit cards works fine, the reports works fine but when I want to use a debit card all the process with the pin pad goes fine but when start to send the data said fail and give me the 0141 error. I check all the data on my edc window and it is rigth. I don't know what else to do.
Thanks.
Gas28,
Has your pinpad been injected with a security code? It must be sent away to the processor's agent for this to be done. Takes about 10 working days.
Are you sure that your processor has you setup for debit transactions?
Have you made entries on the EDC setup for the fields Sharing Group, Merchant ABA # and Settlement Agent #? These all _must_ be filled in.
Double check the time zone settings for both the computer and what the processor has setup. They must match.
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