Description or lack there of

Hi there,

I seem to have a small problem with RMS.

Is anyone having strife with only having 30 characters for a description?

Although selling an item have having added some extra code to "find" items using extended and sub 1,2 and 3 at the POS has made things really quick, there seems to be in SO Manager and HQ in all areas only the 30 Characters for ITEM. Not really good when you have really long names and very like items or vintages as the case is.

I would in preference like to have the 'tick' option like active reports to have extended and sub1 ,2 & 3 available in all areas of Back Office (SO & HQ) as this would then make purchasing and invoicing and basic item reference quicker.

I have tried to increase the size of the field (100 char) of description but it seems that a trigger (of some sort) that doens allow this to flow through so I am getting errors at pos and truncation at Purchase acceptions.

Regards,

Ivan Brebner

Reply to
Ivan Brebner
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Yes.. because the POS raise an exception during post process of transaction.. for PurchaseOrder the size of description is in field PurchaseOrderEntry.Description..

You have the fields ExtendedDescription and Notes into Item property that they are NTEXT fields

bye antonio

Reply to
Antonio Mazzeo

When I help people setup their items, I tell them to use shortforms for everything that they can. If you look at most retailers receipts (big box stores for example), their descriptions are very minimal - some don't even include the item lookup codes.

You can use Extended Description for all the details, and search by that. The receipt itself usually doesn't need all kinds of details, and if it does then you can modify the receipt to print Extended Description instead of Description.

Reply to
Jason Hunt

Totally understand,

And in most cases I recommend the same. Main issue I have is that in the top end of Fine Wine, up to 30% of wines do not have a barcode and to add the item is in a different language and on the south east hill near 5 other wineries all named the same, to add to this the vintage of the wine could be an issue as well.

So... 30 character to the most part is ok for most retailers (particularly large ones) but as for a boutique business where you would not sticker each item as they are in cartons and ROI would not make it reasonable to lablem them, you kinda need to be able to have more detail. I understand to most of you that this is easy to get around but this client I have sells more than most and to add to that he sells to the top end of town and all this adds ease to him. We have created a nice little add on to search and show all the fields for an items at POS but when you order it can be difficult as the detail is tough.

I hope that Microsoft have a look at this thread and go "Well lets put an option in areas of HQ and SO that provide Desc, Extended and sub 1,2,3 and Unit of measure as options in all list areas" That way there is not a change to the Database - just the EXE.

That would be reall nice!

Oh and more hooks in PO :-)

Reply to
Ivan Brebner

It sounds like your problem is not printing the descriptions on the receipt (because you could use Extended Description for what gets printed on the receipt), but searching for the extended and sub descriptions?

I agree, more configurability on the Item and Customer lookup screens is necessary.

More hooks throughout the system would be nice. I would love to have a separate hook for the Commit button.

Reply to
Jason Hunt

At the POS and Printing I dont have any issues as I can get that extra data. But in the Areas where an item is shown (SO - PO,ITEM Screen, etc... and the same in HQ) it does make it tough particularly to order items as even if you use the ADvanced FIND option you dont get to see the extra data that would make it very easy to reference.

Reply to
Ivan Brebner

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