freeze up with hp rp300 drawer turned on

Hello, I have a client who has three registers and when the cash draw is turned on to fire we will get two or three lock ups a day when trying to fire the draw at the end of the sale. When its off and we use the key we have no lockups.. we have to restart the systems when this happens. also, pos.exe is not closing and has to be closed with task manager to re-open POS 2009.. anyone else having this issue with HP OPOS? If so haver you fixed it..

Reply to
bill
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turned on to fire we will get two or three lock ups a day when trying to fire the draw at the end of the sale. When its off and we use the key we have no lockups.. we have to restart the systems when this happens. also, pos.exe is not closing and has to be closed with task manager to re-open POS 2009.. anyone else having this issue with HP OPOS? If so haver you fixed it..

Reply to
Chris R.

Thanks.. I thought of replacing the printer with a star or epson. may have too...

Reply to
bill

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