I setup and accept the multi tender Gift Card in my store. This is the problem that I just find out. I have a $20 gift card and using it to redeem a purchase of $25, the balance is 5 dollars. Another gift card tender is pop up in order to allow me to accept another gift card. But the problem is that I use the same gift card that I already redeem above and enter 5 dollars on the second gift card tender. The RMS still accept it and processing the completed transation and print out the receipt for customer with the balance left is 15 dollars. But When I go back the jounal and check that gift card balance in the system is -5 dollars. Anyone know how to fix this problem.
- posted
18 years ago