Gift Card Transaction??

If i sell a customer a $100 gift card, it would be added to my daily sales. Later the next day the customer comes back and spend $50 at the store, Then it added $50 to my daily sales again. The report show that i sold $50 but in reality it not be counted in the sales again Please help me, Because my accounting is getting mad

Reply to
Robert
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I sold a customer a $100 gift card to the store, and when customer bought $110.00 worth of stuff, some how my cashier scan the gift card again.Then the drawer pop out, then the gift card shows a (90.00). Some how it gave a customer -90.00. Is there any way to prevent this from happening Please Reply

Reply to
Robert

Your reseller should be helping you with this.

Short answer is to create a special department for "Vouchers". On your sales reports, add a filter that excludes that department and memorize them so the filter is always there (just like the Inactive = 0 filter is always there). If you are exporting your batches to accounting, you can do special mapping for the voucher department so that sales of the gift card are recordedas a liability instead os as a sale and redemptions reduce the liability instead of increasing cash.

Glenn Adams Tiber Creek C> If i sell a customer a $100 gift card, it would be added to my daily sales.

Reply to
Glenn Adams [MVP - Retail Mgmt

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