I have a gift certificate question. I currently have my gift certificate set up as a voucher item in POS, but when I sell a new gift certificate it counts as a sale, as well as when I tender items when a gift certificate is being redeemed. This effectively gets recorded as a double sale. Any advice on how to set up the gift certificates, so this does not happen. I would appreciate any help or advice.
That's the correct way to deal with it. In addition, since it is a separate department, in your accounting integration setup you can map sales for that department to a LIABILITY account. When the voucher is redeemed, the tender is mapped so that it decreases that liability rather than increasing a cash account.
Glenn Adams Tiber Creek C> You could also consider creating a department called "vouchers", or
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