Redeeming Gift Certificates

Jan 08, 2008 4 Replies

How do I redeem more than one gift certificate (voucher) within the same transaction? I thought I read something in a previous posting but I can't find it anymore. Any help is much appreciated!


I am sorry I can not answer this question but your question promted one - we are new to POS and we have no idea how to use old paper gift certificates or sell new paper gift certificates. Have you found a way to record gift certs without being forced to use First Data?

Al,

Go into Store Op Manager - Database - Tender Types. Highlight Gift certificate and click properties. Check the box to allow multiple tenders. You will probably have to close POS then open it again for the change to take effect, but then once you enter the 1st Gift Cert. a second Gift cert. line will appear.

Marc

We use paper gift certificates. I'm not sure of all of the details of how we do it (I just pay the bills and handle all the techie stuff - my wife and daughter handle the day-to-day operation), but I believe we sell the gift certificates as a serialized item where we can track them. We then also have a tender type of gift certificates defined that when one is redeemed, that is how we do the "tender" and close out the sale.

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