We are implementing vouchers for gift certificates and store credits. The problem I have found is that if we sell them, they show up as a sale and not as liability (ie deffered revenue). The only way I have found around it is to tender the amount to them. I then found you have to sell the voucher before you can tender anything to it positive or negitive. So then the process of doing a gift certificate takes two transactions. One to sell the voucher for zero dollars, and the second one to tender to both cash (or whatever method they use to pay for the gift certificate) and the voucher. This process works but it is messy and the reciepts are not as nice as when you sell the voucher.
Does anyone have any suggestions as to how we can do this easier and still have the accounting correct?