Serialised Gift Certificates in Multi-store environment

Hi - new implementation in 30 stores with Store Operations and HQ. We have uniquely numbered gift certificates (GC) that can be sold for any dollar amount in any of our stores and redeemed in any stores. In RMS we cannot see the sold serial numbers in any other store except the one that the GC was sold from. Am I missing something, or can serialised GC only be sold /redeemed in the same store?

Thanks, Kerri.