using old Gift certificates on our new RMS

bogdog,

A simple 'down & dirty' way to handle them is to setup a payment type 'other' and name it something like 'Gift Certificate (old)'. This will allow you to take them as a tender. If they are paper certificates you can then match them against expected totals to check out the drawer. If there is a balance due back to customer, issue it as your new gift certificate type.

Marc

Ok, I have just transfered to RMS from another POS system. We couldn't export our old gift certificates to the new RMS, but they are still out there and being redeemed. The problem is they have already been sold and we need them in our system. We have tried a discount on a sale, but that only takes money off the sub total and shorts the taxes owed on the total. How do we get our old gift certificates in our new system without taking in money and effecting our bookkeeping, and having allowing our customers to use them. We also tried to enter them as vouchers and in a payment option, but RMS wouldn't allow the sale to be processed. Any advise would be helpful!