How to disable Item Lookup Window

We need to totally disable the Item Lookup Window.

We have set security so "F2" is disable (and it works) but when the Cashier enter a non-inventory ItemLookupCode, the POS will open up the Item Lookup Window anyways. We need to disable this feature. We want to not see this window and make them call in the supervisor when an Item is not located.

Whats the proper way to disable the Item Lookup Window even if Non-Inventory is entered?

Reply to
RicoTowers
Loading thread data ...

Hi RicoTowers

In Store Operations manager go to file - configuration - item options

- check mark DISPLAY UNKNOWN ITEM SCREEN

- uncheck LOOK UP UNKNOWN ITEMS

- restart POS

H> We need to totally disable the Item Lookup Window.

Reply to
convoluted

Reply to
RicoTowers

BeanSmart website is not affiliated with any of the manufacturers or service providers discussed here. All logos and trade names are the property of their respective owners.