MSPOS 2009 Voucher Gotha's

Sep 22, 2009 6 Replies

Looks like there is no way you can re-sell a gift card in MSPOS 2009. This is a major drawback for customers that buy private gift cards to use without an authorization service. In RMS you got a warning when you resold one but it let you reissue to another customer.


Not sure what settings you have for you voucher Payment but when I went on my test machine and issued a gift card I was able to use the same card number and the "Add to..." button to add $50.00 more to an existing gift card.

Settings I have for GC's:

  1. Format: Voucher
  2. Prevent overtendering: checked
  3. Allow multiple entries for single transaction: checked
  4. This voucher can be sold: checked
  5. This voucher can be returned: checked
  6. Print a separate balance receipt: checked

Robert RMS Systems > Looks like there is no way you can re-sell a gift card in MSPOS 2009. This

Yes I was able to add to the balance. But can you re-issue or re-sell to a new customer?

"Robert Armstr> Not sure what settings you have for you voucher Payment but when I went on my

Logically if you attach a Voucher to a customer I wouldn't think you would want to resell to another customer because then that same voucher number would be attached to both customers and would screw up historical voucher details.

But I just tested with the voucher NOT attached to a customer and I was able to redeem the entire gift card then re-issue more onto the card.

Robert RMS Systems > Yes I was able to add to the balance. But can you re-issue or re-sell to a

POS 2009 does not behave exactly the same as RMS when referring to re-issuing vouchers. You cannot make the gift card available to be added to another transaction. But, as Robert suggests, you can add to an existing voucher, which is a bit of a different workflow. Also, note that the reporting will all be under the original voucher. This may cause issues if you attach vouchers to specific customers as Robert notes.

I have added this functionality to our suggestion database.

Thank you for your feedback. I will ensure all information is added to the suggestion.

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