Looks like there is no way you can re-sell a gift card in MSPOS 2009. This is a major drawback for customers that buy private gift cards to use without an authorization service. In RMS you got a warning when you resold one but it let you reissue to another customer.
MSPOS 2009 Voucher Gotha's
Sep 22, 2009
6 Replies
Not sure what settings you have for you voucher Payment but when I went on my test machine and issued a gift card I was able to use the same card number and the "Add to..." button to add $50.00 more to an existing gift card.
Settings I have for GC's:
- Format: Voucher
- Prevent overtendering: checked
- Allow multiple entries for single transaction: checked
- This voucher can be sold: checked
- This voucher can be returned: checked
- Print a separate balance receipt: checked
Robert RMS Systems > Looks like there is no way you can re-sell a gift card in MSPOS 2009. This
Yes I was able to add to the balance. But can you re-issue or re-sell to a new customer?
"Robert Armstr> Not sure what settings you have for you voucher Payment but when I went on my
Logically if you attach a Voucher to a customer I wouldn't think you would want to resell to another customer because then that same voucher number would be attached to both customers and would screw up historical voucher details.
But I just tested with the voucher NOT attached to a customer and I was able to redeem the entire gift card then re-issue more onto the card.
Robert RMS Systems > Yes I was able to add to the balance. But can you re-issue or re-sell to a
POS 2009 does not behave exactly the same as RMS when referring to re-issuing vouchers. You cannot make the gift card available to be added to another transaction. But, as Robert suggests, you can add to an existing voucher, which is a bit of a different workflow. Also, note that the reporting will all be under the original voucher. This may cause issues if you attach vouchers to specific customers as Robert notes.
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