Prevent return or negative sale w/o invoice number

Aug 03, 2008 3 Replies

Is there a way to prevent the cashier from entering a negative quantity to do a return and to only allow returns via recalling the invoice. The employees need to be able to do returns however we do not want them to do them without first looking up the transaction number (if the customer doesn't have a receipt) and then recalling the invloice for the return.


Sure wouldn't mind this myself.

" snipped-for-privacy@sunrisepos.com" wrote:

In the plans for RR Utility Version 11 scheduled for Nov 08

You could disable the refund button on the register, which means that the cashiers would have to use the recall button to return an item and issue a refund.

You could restrict the access to the refund button to Managers/Supervisors only.

Join the Discussion

Have something to add? Share your thoughts — no account required.

Didn't find your answer?

Ask the community — no account required