Price change

Edwin, That is a known issue. Upgrade to resolve.

KNOWN ISSUE? just upgrade?

That is BULL.

Why can't they just FIX THE PROBLEM!!!? Isn't 1.3 still "supported" for another 2 years?

I do not WANT to upgrade to 2.0 because of the registration restrictions....one copy PER COMPUTER which absolutely doesn't work for our business. I need CONCURRENT use software.

I would rather change programs that pay another $2000 just to continue as we are.

This kind of crap is why I did not pay for another year of support. What for? It is a WASTE of money.

This has been a PAIN...all these wrong prices showing up.

mickie

Jeff Faul wrote:

Mickie, The problem was fixed in 1.3. I don't remember the exact hotfix, but I am on build 1.3.1006 and it was fixed before this build. In other words, if you had paid for maintenance within the last year, and requested the latest hotfix for 1.3, you wouldn't have any problems with screwy price changes happening. I don't plan to upgrade to 2.0 either, but I probably will upgrade to 3.0 so I continue to pay for support. I know a lot of people don't agree, but I just don't think $200 is that much to continue to receive fixes for bugs and any upgrades that happen throughout the year. Craig

I just got frustrated with the answer always being Upgrade to 2.0. It is like they stopped supporting 1.3 with any fixes. I may upgrade to 3.0 MAYBE....but I cannot afford another $2000 when we only have 2 employees and lots of computers in different areas of the warehouse for different functions.

I have 1.3.023

Mickie

Craig wrote:

Mickie, Do you have access to any hotfixes to 1.3 above that build? Maybe your partner can provide you one that gets you to 1.3.1006 or above. If you need to, drop me a note at craig @ cctropicalparadisepets . com, remove the spaces. Craig