Server Failure 131: A server failure occurred while attempting to.

I get the following error message every time I try to open Manager or POS and it doesn't allow me to continue. "Server Failure 131: A server failure occurred while attempting to read the
current batch." Any idea on how to fix this? I use version 1.2. Thanks a lot.
Add pictures here
<% if( /^image/.test(type) ){ %>
<% } %>
<%-name%>
Add image file
Upload
You probably have a problem with tender types. Have you been running any SQL Statements?
There may be a Knowledge Base article on Customer Source regarding this, but you should probably either seek help from your reseller or open a support incident with MS. This is pretty deep into the RMS weeds.
Is this happening on all registers, or maybe only on one register that isn't used as often?
If there is a register that you can still open Manager on, you could try this: go to SO Manager and create a new register (Database/Registers/Register List) go to the problem PC, Open SO Administrator and go to File/Configuration - on the Register Tab, change the register number to the newly created register. You should now be able to open POS and Manager - however, that broken batch would still be sitting out there, so you should try to get it resolved anyway.
--
Glenn Adams
Tiber Creek Consulting
  Click to see the full signature.
Add pictures here
<% if( /^image/.test(type) ){ %>
<% } %>
<%-name%>
Add image file
Upload
This error occurs if a Tender Type was changed and all registers did not process a Z report after the change was made. Process a Z Report and then restart Store Operations POS on every workstation that currently has an open batch. Take note of the word 'every'. :)
"Glenn Adams [MVP - Retail Mgmt]" wrote:

Add pictures here
<% if( /^image/.test(type) ){ %>
<% } %>
<%-name%>
Add image file
Upload

BeanSmart.com is a site by and for consumers of financial services and advice. We are not affiliated with any of the banks, financial services or software manufacturers discussed here. All logos and trade names are the property of their respective owners.

Tax and financial advice you come across on this site is freely given by your peers and professionals on their own time and out of the kindness of their hearts. We can guarantee neither accuracy of such advice nor its applicability for your situation. Simply put, you are fully responsible for the results of using information from this site in real life situations.