return done after tax rates were changed??

Jan 11, 2006 3 Replies

In 2005 we were charging a 5% state sales tax and a 1% local option sales tax for a total of 6%. As of January 1, 2006 we have a new 1% county tax we have to collect bringing the new total to 7%.



We recently had a return on a sales originally done in December where the customer had paid the 6% tax on the sale, and when we return it in 2006 it figures 7% tax on the returned items which is not what we want. Short of going in to manager and temporarily removing the new 1% tax off of the item tax we have set up, is there a way we can avoid this and only have the 6% calculated on the returned items that were purchased when the tax was only



6%? Any ideas are appreciated thank you

Kevin


Did you Recall the transaction for return, or just enter return mode in POS? I think that if you recall the transaction, the old rate should apply, but I may be mistaken.

At any rate, you can activate/deactivate taxes for a given transaction by going to Shift-F12 "Taxes" and unchecking the tax that should not apply.

Kevin,

No, but press Shift-F12 and uncheck the tax you don't want for the return. This assumes you have 3 sales taxes, State, Local, County.

We are recalling the transactions for return, but it doesn't appear to be doing the tax correctly, however Shift+F12 will work just fine if the tax needs to be adjusted - thanks Glenn

"Glenn Adams [MVP - Retail Mgmt]" wrote:

Join the Discussion

Have something to add? Share your thoughts — no account required.

Didn't find your answer?

Ask the community — no account required