Run Time error message

I have a customer who is running RMS on the POS and a backoffice machine. She can view the Journal fine through POS, however, when she clicks on Journal on either machine in RMS Manager she receives the following message:

Run-time error

'-2147417848(80010108)': > > Automation error

The object invoked has disconnected from its client

Thanks in advance for any suggestions!!!

Reply to
Wendy_I
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Make sure the manager systems have a Default Windows Printer defined.

Reply to
Glenn Adams [MVP - Retail Mgmt]

Glenn, you're the best!!! I just called her to verify this. Apparently she changes her default printer from her windows printer to her label printer, depending on what she's doing. Her current default is the windows printerand lo and behold she can view her journal.

Thank you!

"Glenn Adams [MVP - Retail Mgmt]" wrote:

Reply to
Wendy_I

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