I frequently sell items over the telephone for customers to pick up at a future date. I require them to pay the entire order so as to remove the items from inventory, and obviously close the sale. The problem is that I have to manually track what orders are in the store that have not been picked up. Ideally, I would like RMS to have a way to keep track of these orders, even to provide me with reports on orders paid, but still in my store.
Layaway has some potential, but it appears to be a problem because even if I overide the deposit requirement to be 100%, it will not deplete the inventory.
Anyone with the same or similar problem?
Thank you in advance for your ideas and input,